User Guide to the FleXtel Service

 

Basic Commands

• Activate your FleXtel number
• Reroute your FleXtel number

Special Phone Commands

• Speed Dial/Memory Locations
• Route Here/Follow Me
• PIN Change FleXtel Account

FleXtel Account

• Why do I need an Account?
• How do I setup an Account?
• How do I add other FleXtel Numbers to my Account?
• What is the Difference between Password & PINs?
• PIN and Password Security Advanced Features

Advanced Features

• Directory Listing
• DND - Dialled Number Display™
• ICD - Intelligent Call Diversion™
• FNP - FleXtel Number Presentation™
• SMS Rerouting Customer Support

Customer Support

• Fault Reporting
• General Support
• Selling/Reselling FleXtel Numbers

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Activate your FleXtel Number

You will have your FleXtel number up and running in minutes by:

1. Connecting New Numbers - New numbers from our 'Shop' are automatically activated.
2. Connecting transferred numbers - If someone sells (or gives) you a FleXtel Number, you will receive an email advising how to activate your number. Follow the instructions carefully, you have 5 days to make the activation, if you fail to activate within the 5 days the number will automatically return to the original owner.

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